London Heathrow Airport (LHR) Car & Van Hire

London Heathrow Airport (LHR)

Location Details

Northern Perimeter Road
Heathrow, ENG, GB, TW6 2RY

Pick-Up Service Unavailable
After-Hours Returns Available

Directions from Terminal

On arrival you can proceed straight to the rental branch via our shuttle bus service operating every 5-8 minutes from outside the arrivals hall in any terminal.
 
TERMINAL 1 CLOSED.
TERMINAL 2 Bus stop 7 and 8:  Ground floor outside arrivals hall.
TERMINAL 3 Bus stop 17 and 18: As you exit arrivals, head straight past the exit ramp to the end of the terminal. Exit the terminal building using the doors on the right hand side.
TERMINAL 4 Bus Stop 2:  As you exit arrivals, head towards the exit located near the underground tube station, turn right out of these doors.
TERMINAL 5 Bus Stop 26 and 27:   As you exit arrivals, head past Costa Coffee and Marks & Spencer’s shop.  Use the exit doors next to Cafe Nero and then cross to 2nd lane.

Hiring a car at London Heathrow Airport (LHR)

Situated near Hounslow, London Heathrow Airport is the focus for a busy schedule of worldwide business flights and connections to domestic routes.

The Enterprise Rent-A-Car counter is located in the arrivals hall of the main terminal building, while the vehicle car park is on the Northern Perimeter Road. Convenient for business appointments and tourist attractions in central London, road access to Heathrow is via the A4 Bath Road. Excellent links to the M4 and M25 enable straightforward journey planning to the south and west of England, Home Counties and other London airports, including Gatwick and Stansted.

Nearby attractions include Windsor Castle and Eton College. Alternatively, there is always something going on in London's West End; this famous part of the capital boasts a diverse choice of culture, entertainment, restaurants and shopping. See busy Oxford Street, characteristic red double-decker buses and famous sights such as the London Eye, River Thames, Buckingham Palace and Big Ben.

Cheap Car Hire at Heathrow Airport

With Enterprise, drivers will find competitive deals on vehicle hire, with extra savings for online pre-paid car hire. By booking and paying in advance you'll pay 10% less and you can still cancel up to 3 days for your car hire dates. The easy-to-use, self-service booking system displays current availability, top hire deals and advance booking discounts.

At London Heathrow, Enterprise offers customers a streamlined hire car collection process. Customer service representatives will complete the necessary arrangements quickly and efficiently so that drivers can continue their onward journey as soon as possible.

One-Way Car Hire

With Enterprise's one-way car hire option, you can head off from Heathrow Airport with your newly rented car and return it to any of the hundreds of other Enterprise branches around the country.

This is much more convenient as you may be leaving from another airport or only need a car for part of your trip. With one-way car hire you don't need to come back to the airport to return your car, you can leave it at any Enterprise branch along your route.  You also save time and money on the extra car hire hours required to return the car. Learn more about our one-way car hire service.

A Wide Range of Vehicles to Hire

Enterprise has an extensive range of vehicles in all sizes and price ranges, from modern, fuel-efficient minis and compact vehicles with low running costs to mid-sized economy cars and full-size saloons.

SUVs and people carriers are ideal for larger groups or families, especially those with luggage. Car hire customers will find the perfect vehicle to suit their preferences in the modern, comfortable and reliable selection of cars at London Heathrow.

Driving Information at Heathrow Airport

From Heathrow, central London is as little as 30 minutes away by car in light traffic. If driving to the centre, consider leaving as early as possible at peak periods. Be aware that you will probably need to pay the congestion charge so, if you are trying to get to the other side of London, taking the M25 outer ring road is probable a quicker and cheaper option than driving through the centre.  

The M25 is easily accessed from Heathrow and intersects with all the main motorways heading throughout the country so, whatever your destination, you can be on your way in good time.

Attractions around Heathrow

If you are staying around Heathrow your hire car will give you easy access to visit the nearby towns of Staines and Hounslow, where there is a variety of shopping opportunities, with a blend of fine restaurants and bars.

Hounslow Urban Farm is great for the whole family and has a range of exotic and farm animals that are used to visitors. Bedfont Lakes Country Park is just a stone’s throw away from Heathrow and is an ideal place to relax and unwind, with the Animal Rescue Centre proving a hit with most visitors.

Places to Visit Near Heathrow

Heathrow is ideally situated to take advantage of several attractions in the surrounding areas, and with fantastic links to all the major motorways in the area, most of them are easily and quickly reached in your hire car.

Thorpe Park is just 15 minutes from Heathrow Airport, so make use of your car hire by taking the whole family on the quick drive to this popular amusement park. With over 30 rides and attractions, including no less than five exciting and hair-raising roller coaster rides, Thorpe Park is family fun guranteed.

Just east of Heathrow lies Windsor Castle, the world's largest and oldest still-to-this-day-occupied castle, belonging to the Royal Family. Eton College, where a large percentage of British Prime Ministers were educated, is just a short drive from here, too, and is worth a visit.

Rental Policies

Additional drivers must meet all renter requirements. Additional drivers can be added to the rental agreement if they visit any rental location and present their driving licence. A daily surcharge of 18.33 GBP will apply at airport locations and 15.60 GBP at all other locations.

An out of hours key box is available and located to the side of the car hire building where you will park in the returns area. All vehicles must be returned here, and customers will be transported back to the airport via the courtesy shuttle bus. Vehicles will be checked in during normal office hours. The customer will be liable for all penalty fines or parking fees if the vehicle is returned to any other car park.

The minimum age to rent for all vehicles is 30. Renters aged 25 or older may rent cars and SUVs of the categories Mini, Economy, Compact, Intermediate and Standard, Small People Carriers as well as Vans except for Luton Vans with tail lift for which the minimum age is also 30. No additional surcharges apply. Renters aged 19 years or older who have held a full driving licence for at least one year, can access a vehicle through Enterprise Car Club. Find more information at www.enterprisecarclub.co.uk.

Customers who collect a vehicle from the UK mainland and wish to drive within the Republic of Ireland or mainland Europe are required to purchase European Travel Coverage. European Travel Coverage provides the customers with our written consent (VE103B form) to drive the vehicle in the countries stated below and to access 24/7 international breakdown cover through the AA.
 

In all cases, customers must inform the rental branch of their intention to leave the UK mainland with the vehicle and require our authorization. Customers are required to inform the rental branch with no less than 72 hours’ notice prior to collecting the vehicle to arrange their European Travel Coverage.

European Travel Coverage is only available to customers paying with a credit card and the vehicle must only be used in the following countries: Austria, Belgium, Croatia, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Slovakia, Slovenia, Spain, Switzerland, UK. This includes the destination and any countries customers might travel through. Premium, Luxury and Executive vehicles are excluded from the European Travel Coverage product and are therefore not allowed to leave the country.

The charge for European Travel Coverage is £300.00 per rental for all cross border travels. Customers renting from Northern Ireland wishing to cross the border into the Republic of Ireland will only be charged £25.53.

Please note that we are unable to provide any additional equipment that may be compulsory for driving abroad (e.g. breathalyzers, warning triangles, first aid kits etc.) and this responsibility rests on the driver. Customers are required to be aware of any requirements of the destination and any countries or regions customers might travel through.

Advice on driving in Europe following the United Kingdom leaving the European Union may be found at www.gov.uk/driving-abroad

Damage Waiver (DW) reduces the liability of the renter in the event of damage to or theft of the vehicle. If DW is not included in the reservation, the renter has full liability for the vehicle. DW is available for purchase.

If included in the reservation, the excess amount is 1500 GBP for all cars and SUVs of the categories Mini, Economy and Compact. All other vehicles have an excess of 2000 GBP.  The excess will be charged every time a vehicle is damaged, lost or stolen.

Before purchasing DW it is advised to determine, if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If DW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. DW is not insurance.

Renters wishing to discuss or dispute any matters concerning damage to the rental vehicle may contact our damage recovery department. Please email dru.uk9z@ehi.com or call 00 44 (0) 345 604 2881.

All rentals where the vehicle is not returned to the same location as it is collected from will be subject to a one way fee. The one way fee varies based on car category, location and pick up date. The exact amount of the one way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Excess Protection (EP) is an optional coverage available only if Damage Waiver (DW) is included in the rate or purchased. EP reduces the applicable Damage Waiver excess amount. If EP is not included in the reservation, it is available for purchase.

For all Cars and SUVs of the categories Mini, Economy and Compact the excess can be reduced to 100 GBP. For all other vehicles the excess can be reduced to 250 GBP. Excess will be charged every time a vehicle is damaged, lost or stolen.

Before purchasing EP it is advised to determine, if a personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage or impound fees. If EP is declined, the renter will be required to pay these charges up to the Damage Waiver excess amount and seek compensation through their carrier of personal coverage. EP is not insurance.

If the renter does not choose to purchase an optional fuel product at the start of the rental period and does not return the vehicle with the same level of fuel as at the start of the rental period (as indicated on the Rental Agreement) the renter will be required to pay a refuelling service fee calculated as the difference between the fuel level recorded on the Rental Agreement and that recorded upon the return of the vehicle multiplied by the fuel price displayed at the branch, plus a refuelling charge of up to 15 GBP. Unused or excess fuel will not be refunded.

Where the vehicle is an electric vehicle and is returned with less charge than was provided at the start of the Rental Period (such level as indicated on the Rental Agreement Summary), a re-charging fee calculated as the kWhs needed to charge the vehicle to make up the difference between the charge level recorded on the Rental Agreement Summary and that recorded upon the return of the Vehicle multiplied by the kWh price displayed on the Rental Agreement Summary plus, an additional charge as indicated on the Rental Agreement Summary. No unused or excess charge will be refunded. 

 

Mileage - all vehicles include unlimited mileage.

All major debit and credit cards, issued by either Visa, Mastercard or American Express, are accepted. All cards presented must be in the renter’s name. A security deposit plus the estimated cost of the rental will be taken at the time of rental. Cash, checks, prepaid cards, Diners Club and Discover Card are not accepted. For all Cars and SUVs of the categories Mini, Economy, Compact, Intermediate, Standard, Small People Carriers and Vans a deposit of 200.00 GBP is required. These vehicles may be rented with a debit or credit card. Large People Carriers, Compact Elite, Full Size SUVs and all Premium vehicles require a deposit of 500.00 GBP. For Luxury and Executive vehicles, a deposit of 1000.00 GBP applies. A credit card is mandatory to rent these vehicles.

Airports Only - Debit cards are accepted at the time of rental with a round trip plane ticket or flight itinerary that shows the renter's name and discloses the return date. Debit cards are not accepted from local customers. Local renters must present a valid credit card in the renter's name. If using a payment source registered outside of the United Kingdom, this location cannot be responsible for any fluctuations in the currency exchanges while the deposit is being held.

 

Roadside Assistance Protection (RAP) is an optional 24-hour emergency service including tyre and glass repair or replacement costs except when part of a larger repair, replacement keys costs and all recovery and call out charges as result of a fault caused by the renter.
RAP does not apply if there is a breach of the rental agreement or if a wrong fuel type is used. The renter pays a flat-rate fee that covers all roadside assistance services. Before purchasing RAP, it is advised to determine if a personal coverage is adequate to cover these charges. If RAP is declined, the renter will be required to pay any applicable charges and seek compensation from the carrier of personal coverage. RAP is not insurance
.

All drivers must present a fully valid and unexpired driving licence (digital licences are not accepted). If the driving licence is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licences from countries that are not part of the International Driving Permit Agreement should carry a certified translation.

All renters must provide a valid photo ID such as a driving licence, passport or ID card. Visitors to the UK must also provide proof of return travel and accommodation information while in the UK. Please note that we reserve the right to request additional ID or conduct further identification checks if needed, which may include an identity check with an external organisation.

If Third Party Liability is included in your reservation, the renter and additional authorised drivers will be provided with coverage that meets or exceeds the minimum required third party liability insurance against death, personal injury and damage to property. Third Party Liability is subject to compliance with all terms, conditions, limitations, exceptions and exclusions, under rental entities insurance policy.

London Heathrow is a multi-terminal location. In order for us to have your vehicle prepared we will need either your flight number or the airline you are travelling with. Please take the opportunity to fill out your flight details as you complete your reservation.

Airports Only - Debit cards are accepted at the time of rental with a round trip plane ticket or flight itinerary that shows the renter's name and discloses the return date. Debit cards are not accepted from local customers. Local renters must present a valid credit card in the renter's name. If using a payment source registered outside of the United Kingdom, this location cannot be responsible for any fluctuations in the currency exchanges while the deposit is being held.

London Heathrow Airport (LHR) Car Hire FAQs

For additional questions, please visit our main car hire FAQs page.