What is a damage waiver and how does it work?


The short answer


  • It protects you in the event of accidental damage
  • It's included in the cost of your hire
  • Additional protection products are available

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The long answer


Damage Waiver protects you in the event of damage to or theft of the vehicle and lowers the amount you are liable for. It may be included in the cost of your hire and have an excess dependent on the vehicle category. It means your financial responsibility is limited should something go wrong. If you want to reduce the Damage Waiver excess you can purchase additional protection products. Roadside Assistance Protection is also available and reduces your financial responsibility for the following – damage to tyres and glass except when part of a larger repair, replacement keys costs and all recovery and call out charges imposed by our chosen roadside assistance providers as a result of a fault caused by renter error.

Before purchasing any coverage products, it is advisable to determine if a personal coverage is adequate to cover these charges. However, the renter will be required to pay any applicable charges and seek compensation from the carrier of personal coverage.


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