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Chat with us Monday-Friday between the hours of 8:00 AM and 5:00 PM | Closed Weekends and Bank Holidays

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Frequently Asked Questions

Questions before, during or after your rental?
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Enterprise Car Hire Reservations

08:00-18:30 Monday to Friday, and 08:00-18:00 Saturday and Sunday. 0800 800 227
* Please note communication with Enterprise Rent-A-Car may be recorded for training, quality control and security purposes.

Customer Service & Support

Should you have any comments about your rental or need support please contact the manager where you rented the vehicle. If, after doing so, you are still in need of some assistance then you may contact us at:

Customer Service 0800 111 4312
Roadside Assistance Policy View Policy
Roadside Assistance Line 0800 316 0977
Accident Notification 0345 600 5923
Loyalty Membership 0800 587 0904

Careers at Enterprise Rent-A-Car

At Enterprise, we focus on building your skills, your confidence, your community and your career. You'll learn how to be part of a team and how to succeed.

Learn about our Programme

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Contact Us By Post

Enterprise Rent-A-Car
Enterprise House
Melburne Park
Vicarage Road
TW20 9FB


Our Customer Complaints procedure

Website Service Provider

Enterprise Rent-A-Car UK Ltd., Enterprise House, Vicarage Road, Egham, Surrey TW20 9FB
0800 111 4312 │Email│VAT Reg. No. GB 215 5573 14
A limited company registered in England and Wales with Companies House with registered number 2946689
Director: Russell A. Willey, Michael R. Marshall, Michael W. Andrew