Car & Van Hire - Riyadh Eastern Ring Rd.

All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter, present their driving licence and sign the rental agreement. Additional drivers can only be added to the contract at the start of the rental at the pick-up location. An additional driver fee of 25.00 SAR per day applies for each additional driver.

The minimum age requirement to hire all vehicles is 25 years old. The maximum age to hire is 69 years old. Hirers between the ages of 18 and 24 years old may hire the following categories: Mini, Economy, Compact, Intermediate Sedan, Small SUV, Economy SUV, Intermediate SUV. No additional fees apply to young drivers.

Vehicles can be driven in GCC countries and are only permitted for Saudi citizens and GCC nationals. Ferry crossings with the vehicles are not permitted. A cross-border fee of SAR 75 plus VAT per rental applies. In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and will require an authorisation. Customers are required to inform the rental branch about any cross-border travel at least three hours in advance. Unauthorised cross-border travel will result in a breach of contract and incur a penalty charge of SAR 5000.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Damage Waiver with Theft Protection (DWTP) reduces the excess in the event of damage or theft of the vehicle when no responsible third party is identified.  DWTP is mandatory by law and included in the reservation.  All car categories have an excess of 2000 SAR except the following where the excess is different: 3000 SAR: Intermediate SUV, Standard Van, Standard SUV, Full Size Sedan, Full Size SUV; 4000 SAR: Premium and Premium SUV, Luxury Sedan. The excess will be charged every time a vehicle is damaged, lost or stolen. Customers are required to provide an official police report (in case of damage) or an official police report and the original car key (provided at the time of hire) in case of theft.  Failure to provide an official police report (with the original car key in case of theft) voids the DWTP and customer is liable for the full amount of damage caused or the value of the vehicle in case of theft.  DWTP does not cover damages to tyres, windshields or the underbody of the vehicle during the hire unless it is part of an accident with an official police report.  DWTP does not cover damages where no third party is involved. DWTP is not insurance.

The fuel policy will be full to full. If the vehicle is not returned with a full tank, the customer will be charged for the fuel difference based on local fuel prices plus refuelling fees. Refuelling fees will be calculated as follows: If a customer returns the vehicle with a quarter of a tank or less (0–25%), the refuelling fee will be SAR 50 plus tax. If a customer returns the vehicle with half a tank (50%), the refuelling fee will be SAR 40 plus tax, and if a customer returns the vehicle with three quarters of a tank (75%–100%), the customer will be charged SAR 20 plus tax.

The rental period of existing contracts cannot be extended. If the customer desires to extend their rental, they must create a new booking and visit the branch to close their current contract and execute the new booking. When extending the rental period within the same booking, any additional days will be calculated based on the local rates. A refund will not be issued for returning the car early.

The accepted payment types for the rental amount are cash, debit cards and credit cards such as Visa, Mastercard and AMEX, while security deposits can only be made using credit cards.

All drivers must present a fully valid driving licence.

Electronic or digital driving licences are only accepted for Saudi citizens and residents.

All foreign renters must present a valid passport and tourist visa at the time of hire.

A valid credit card in the renter's name must also be presented upon collection of the vehicle.

If the driving licence is written in a language and characters different from those of the country of hire, an International Driving Permit is also required.

Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines.

Renters with licences from countries that are not part of the International Driving Permit Agreement should carry a certified translation.

Customers can drive in the country of hire using their driving licence from their country of origin for up to 90 days. If staying in the country for longer, customers are required to obtain a Saudi driving licence and inform the hire location immediately.

As per local law, visitors holding an Umrah/Hajj visa are not allowed to hire, and holders of multiple exit/re-entry visas are also not permitted to hire a vehicle.

In Saudi Arabia, all hires are registered and authorised by an automated government system. For this purpose, the renter must be able to receive a One-Time Passcode (OTP) via email or SMS. If for any reason a renter is unable to receive the OTP, the hire cannot be processed, and a vehicle cannot be provided.

In such cases, refunds for pre-paid hires will be authorised.

Please note that we reserve the right to request additional ID or conduct further identification checks if needed. This may include an identity check with external partners who may check details supplied against databases to which they have access.