Car Hire - Bergen Flesland Airport (BGO)

Additional drivers are available for NOK 50.00 including tax per day. Unauthorized drivers are fully responsible for all damages to the Enterprise vehicles and damages caused by Enterprise vehicles. The person on the reservation is considered as the main driver, he or she should be present at time of pickup and responsible of any rental and rental related charges.                   

After-hours pick-up
This hire location offers pick-up outside the opening hours. An additional charge of 500 NOK applies for pick-ups outside of the opening hours.

After-hours returns
Vehicles can be returned outside the opening hours of this hire location. Please park the vehicle in a safe and secure designated parking space on airport property only. Make sure that the vehicle is locked and ensure that you have gathered all of your personal belongings before leaving. Place the keys in the drop box. The drop box is located next to the office on the left-hand side of the door. No additional charges apply for returns outside the opening hours. The renter's responsibility for the vehicle and hire charges ends once an employee inspects the vehicle on the next business day.

The minimum age requirement to rent all vehicles is 28. There is no maximum rental age. Renters between the age of 19 and 24 may rent all categories except Premium and Luxury vehicles, but may rent Premium Vans and Buses. A young driver fee of 100.00 NOK per day applies to all renters between the age of 19 and 24. Young drivers must have held their driving license for a minimum of 1 year. Renters between the age of 25 and 27 may rent all categories except Luxury. No additional fee apply to these young drivers.

Vehicles can be driven into all countries except Ukraine, Belarus, Moldova, Bulgaria, Serbia, Bosnia, Croatia, Slovakia, Estonia, Latvia, Lithuania, Russia, Poland, Czech Republic, Hungary, Serbia and Slovenia. Ferry crossings with the vehicle are permitted. A cross-border fee of 250 NOK per day applies for the duration of the rental up to a maximum charge of 10 days (2,500 NOK). In all cases, customers must inform the rental branch of their intention to leave the country with the vehicle and require authorization. Unauthorized cross-border travel will result in a breach of contract and incur a penalty charge of 10.000 NOK.

Currently not offered in Norway.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route and car category.

Collision Damage Waiver And Theft Protection (CDW-TP) is an optional coverage that reduces the renter's liability in case of damage to the bodywork or theft or attempted theft of the vehicle. If CDW is not included in the reservation, the renter has liability for up to the full market value of the vehicle. If Collision Damage Waiver and Theft Protection (CDW-TP) is not included in the reservation, it is available for purchase.
If included in the reservation or purchased, the excess amount is 15,000 NOK for all car classes except Premium, Luxury and People Carrier categories where the excess is 20,000 NOK. Excess will be charged every time a vehicle is damaged/stolen.
Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If Collision Damage Waiver (CDW) is declined, the renter will be required to pay these charges and to seek compensation through their carrier of personal coverage. CDW is not insurance.

Fuel service option (FSO) is offered at time of check out and price is depending on the vehicles tank size.

Ask the rental agent at the counter.

The Personal Accident Insurance covers the driver and passengers and provides compensation for disability, medical expenses or death in the event of a traffic accident.

Please use the link below to read the terms and condition in more detail:
https://paretoforsikringsmegling.no/insurance-norway-in-tryg-forsikring

All major credit cards, issued by either American Express, Mastercard, Visa and Diners Club are accepted. All cards presented must be in the renter's name. Digital cards (Apple Pay/Google Pay etc.), traveler checks, prepaid cards, cash, debit cards and retail store cards are not accepted as methods of payment. A security deposit plus the estimated cost of the rental will be taken at the time of rental. The deposit is 10,000 NOK for all categories except luxury vehicles. For luxury vehicles two credit cards are required in the renter’s name and a total deposit of 20,000 NOK will be taken (10,000 NOK deposit + cost of the rental and any additional charges on one card and 10,000 NOK deposit on the second card).

At the time of pickup customer must present a national driver's license valid in the country of pickup. All EU national driving licenses are valid in Norway. The driving license must have been issued by authorized authorities at least 12 months before the date of the commencement of the rental. Pre-EU licenses should be in Latin alphabet with international remark “Permis De Conduire”.
For all non-European union renters an international driving permit (IDP) is required. IDP must be accompanied with the national driving license. IDP is not required if customer holds driver’s license of Australia, Canada, Iceland, Norway, New Zealand, Switzerland Or United States. Special requirements apply for driving licenses of the People's Republic Of China And Vietnam. Please turn to your embassies for further information.

Passport information: renters from countries with Schengen agreement (including Iceland, Norway And Switzerland) will need to present a valid national identity card or passport at the rental counter as proof of identity.

All other renters will need to present a valid international passport in roman alphabet at the rental counter as proof of identity. The above conditions is also applicable for all additional drivers, if any.

Third Party Liability insurance is mandatory by law and included with all rental rates. There is no limit to the amount of Liability insurance coverage per accident for personal injury or death. Liability insurance covers per accident for property damage up to 10,000,000.00 NOK. Third Party insurance cover amounts are adjusted each year from the 1st of January. The liability insurance does not cover injury to the driver of the rental vehicle but third parties, passengers, are covered. It also does not cover the renter’s property or cover damages to a connected vehicle on the rental like a caravan or trailer.

Arrival:
- Once in arrivals hall, follow the signs to "Car Hire" on the second floor near the departure area. Our hire office is located to the right of the security check, and the key box is on the left-hand side next to the hire office.
- Please follow the instructions emailed prior to arrival or stated on the key box to collect your key.
- Wi-Fi/data is needed to access the hire key provided during after-hours reservations. If you cannot access Wi-Fi/data, or if you have any issues or need assistance, please contact the 24-hour helpline for guidance.
- When you have collected your key, proceed by taking the stairs/lift one level down to level 1. When exiting the terminal building, keep left until you enter the multi-storey car park. Follow the signs for "Hire Car", and your vehicle will be located at the far end of the hire car parking area. The space number is listed on your key.
- Your vehicle has been checked for damage and, if there is any, it has been marked on the rental agreement that you will have received by email after signing the agreement. Please take time to walk around your vehicle before leaving the multi-storey car park. If you notice any new damage, take a picture/video with the time/date and contact our branch as soon as possible during business hours to inform us of the new damage.
- To exit the car park, follow the signs for "Exit".

Return:
- Follow the signs to the "Hire Car" multi-storey car park P2. Enter the multi-storey car park and park your vehicle in an available space marked Alamo/Enterprise/National.
- To drop off your key, please follow the signs for "Terminal building". Take the stairs/life to the second floor and enter the departure area, keep right, and the hire office is located to your right. The key drop box is next to the office on the left-hand side of the door
- Follow the instructions on the display and enter the number plate number on the key tag (i.e. UF12345) and your phone number. A slot will open; place the key inside and close the slot firmly. If you encounter any issues or require assistance at the Sharebox pick-up, please contact Sharebox's 24-hour helpline and they will guide you.

- The final invoice will be sent to your email within 24 hours during weekdays and 48 hours during weekends.

Important information: We provide 24/7 returns for travellers' convenience. Please note that, outside of business hours, depositing the keys in the drop box does not constitute the end of the hire. You remain liable for any damage until an Alamo/National/Enterprise employee takes possession of the vehicle and keys when the hire branch opens on the following working day.