Car & Van Hire - Amsterdam Centraal Train Station

All additional drivers must meet all rental requirements. Additional drivers can be added at any rental location and at any time during the rental. An additional driver fee of 8.50 EUR incl. VAT (21%) per day applies.

When you return the car outside the opening hours of the rental location; you have to park the vehicle in Enterprise assigned parking in “Parking Centrum Oosterdok” (address: Oosterdoksstraat 150, 1011DK Amsterdam). Leave the parking ticket on the dashboard and lock the vehicle. Accordingly place the key in the drop box located in the elevator area.

All car groups are available for all renters aged 18 and over with the exception of car groups Full size, Premium and Luxury which are only available to 25 year old renters and above. Maximum Age 80 years.

Vehicles can be driven in Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Italy, Ireland, Liechtenstein, Luxembourg, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, United Kingdom and the Vatican (Area 1). Any islands are excluded from cross border travels. Travels to Norway and Sweden are only permitted between 1st May and 30th September. On request vehicles may also be driven in Croatia, Czech Republic, Poland, Slovakia and Slovenia (Area 2).
Standard, Fullsize, Premium, Luxury & Special vehicles as well as the brands Audi, BMW, Mercedes and Volkswagen are not permitted to go into Area 2. A surcharge of 5.00 EUR per day excl. VAT (21%) will apply for all cross border travels to Area 2. Prior authorization to leave the country with the vehicle is not required except when traveling to countries in Area 2. Driving the vehicle into any unauthorized country without prior authorization is a breach of contract and will require the customer to pay for all recovery expenses.

Arrange online and save money and time
Limit your liability and avoid extra costs by choosing a coverage option. By choosing extra options online, you benefit from the best pricing.
Collision Damage Waiver And Theft Protection (CDW-TP) reduces liability in the event of damage or theft of the vehicle when no responsible third party is identified. If not included, CDW-TP is an optional coverage available for purchase. If purchased or included in the rate, the excess for the car categories Mini, Economy, Compact, Intermediate and Full-size is 900 EUR; for the car categories Full-size SUV, Premium and Luxury it is 1200 EUR; and for the Special vehicle category it is 3000 EUR.
This product only covers damage to the body of the vehicle. It does not cover the roof, tyres, rims or windows, broken/loss of keys or contamination of fuel. Damage to the underbody and/or roof due to collision with bridges, tunnels, overhanging structures etc. is excluded from the damage cover unless force majeure can be proved.
Before purchasing CDW-TP, it is advisable to determine if the renter's personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value and any towing, storage or impound fees. If CDW-TP is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW-TP is not insurance.

Location services delivery and collection for corporate accounts. Please contact the branch for further information.

All rentals where the vehicle is not returned to the same location as it was collected from will be subject to a one-way fee. The one-way fee varies based on car category, location, and pick-up date. The exact amount of the one-way fee will be displayed during the reservation process when entering the dates, desired route, and car category. For all one-way rentals (domestic or international) authorization must be obtained either prior to arrival or at the rental counter. If the hirer returns the vehicle one way without authorization or returns the vehicle to any other location than the return location reflected on their rental agreement, an additional repatriation fee will be charged.
Domestic one-way drop-offs are available between rental branches in the Netherlands. International one-way drop-offs are possible at selected Airports branches in Belgium, France, Germany, and Luxembourg only.

As a customer, you can choose how to pay for fuel or EV recharging when returning the vehicle.
 
Fuel and EV policy at non-airport locations:
You may refuel or recharge the vehicle to the same level as received at the time of hire.
If you choose not to refuel or recharge the vehicle to the same fuel or charge level, you will be charged the local rate, which is typically above the local fuel price or per kilowatt-hour price.
A full tank of fuel or a fully charged EV is not guaranteed.

Fuel and EV policy at airport locations:

You may refuel or recharge the vehicle to the same level as received at the time of hire.
If you choose not to refuel or recharge the vehicle to the same fuel or charge level, you will be charged the local rate, which is typically above the local fuel price or per kilowatt-hour price.

Note: Local fuel and kilowatt rates will vary by the area in which you are hiring a vehicle.
A full EV charge is considered above 80%.

All-season tyres are available to purchase at time of pick-up on a limited number of car categories between 1st November and 31st March for a daily charge of 21.00 Euro and maximum 210.00 Euro per rental. In cases of loss or damage a replacement fee of 3500.00 Euro applies. If travelling cross border, all-season tyres may be a legal requirement. Please check with the rental branch at time of rental.

All major credit cards issued by either American Express, Mastercard, Diners Club or VISA are accepted. Debit cards, pre-paid cards, cash payments, travellers' cheques and euro cheques are not accepted. A security deposit plus the estimated cost of the rental will be taken as an authorisation at pick-up, or in the case of pre-paid reservations, a security deposit plus the total amount of ancillaries purchased at the counter.

The deposit amounts based on the vehicle category and protection products selected/included are listed below:

Mini, Economy, Compact, Intermediate and Standard vehicle categories:
No Damage Waiver included or selected—Hire amount plus 600 EUR security deposit
Collision Damage Waiver (CDWTP)—Hire amount plus 400 EUR security deposit
Collision Damage Waiver Super Cover (SCDWS)—Hire amount plus 400 EUR security deposit
Collision Damage Waiver Top Cover (SCDWTPT)—Hire amount plus 200 EUR security deposit

Full-Size vehicle category:
No Damage Waiver included or selected—Hire amount plus 1,200 EUR security deposit
Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (SCDWS) or Collision Damage Waiver Top Cover (SCDWTPT)—Hire amount plus 600 EUR security deposit

Premium and Luxury Vehicle categories:
No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (SCDWS) or Collision Damage Waiver Top Cover (SCDWTPT)—Hire amount plus 1,200 EUR security deposit.

Special Vehicle category:
No Damage Waiver included or selected, Collision Damage Waiver (CDWTP), Collision Damage Waiver Super Cover (SCDWS) or Collision Damage Waiver Top Cover (SCDWTPT)—Hire amount plus 5,000 EUR security deposit.

These amounts will be held on the credit card until the vehicle is returned, and the final hire charge is debited. Any charges for damages, fines, taxes, penalties and the related administration fees accrued during the hire period will also be debited from the credit card after the return of the vehicle. Please note for the Special vehicle category, two separate credit cards are required in the main driver's name for security purposes.

All drivers must present a fully valid driving license. Electronic or digital driving licenses are not accepted. All drivers must have held their license for at least 1 year. In addition, all renters must present a valid photo ID such as a passport or government-issued photo ID. A valid credit card in the renter's name must be presented upon collection of the vehicle. If the driving license is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licenses from countries who are not part of the International Driving Permit Agreement should carry a certified translation.

All the vehicles in the enterprise fleet are insured against bodily injury and property damage that you might inflict on a third party as a result of an accident involving the vehicle. The amounts for such liability cover are available on request. In particular, you must comply with the rule concerning permitted destinations, as set out in the - General Car Rental conditions of Enterprise Rent - A - Car NL - in order to have the full benefit of the insurance provisions.