Northern California and Bridge toll options
The Golden Gate Bridge does not have a toll booth and does not accept cash.
What are my options for crossing the Golden Gate and Bay Area Bridges with my hire car?
Use our TollPassTM Service
Simply proceed over the Golden Gate and Bay Area bridges. A picture of the number plate will be captured at the toll booth and payment for your tolls will be made electronically. Your use of these bridges will automatically enrol you in our TollPass Service. Your credit card or debit card on file with the rental agreement will be charged for all tolls, plus a TollPass Convenience Charge (TCC) of $4.95 per day with a hire max of $34.65. There is no TollPass Convenience Charge on hire days on which you don't use a toll road.
How can I avoid TollPassTM charges?
- Golden Gate Bridge
- To avoid our TollPass™ Convenience Charge, simply pay for your toll BEFORE or within 48 hours AFTER you cross the Golden Gate Bridge southbound into San Francisco. You may make a one-time payment by going online at www.bayareafastrak.org or by calling +1 877 BAY-TOLL 229-8655. Make a note of the number plate and end date of your hire period. There is no option to stop and pay cash at a toll booth for the Golden Gate Bridge.
- All other Bay Area bridges
- You may use your own personal transponder or account. Some transponder issuers may require you to register a hire vehicle and/or number plate with your account within a certain time period prior to driving on toll roads. Contact your transponder issuer for details on how to use your personal transponder or account with your hire vehicle. If you do not register your vehicle if and as required by the transponder issuer, you will be automatically enrolled in the TollPass Service if you drive on a toll road and incur a toll.
What if I drive to Southern California?
Use our TollPass Service on the Toll Roads of Orange County. A picture of the number plate will be captured at the toll booth and payment for your tolls will be made electronically. Your use of these roads will automatically enrol you in our TollPass Service. Your credit card or debit card on file with the rental agreement will be charged for all tolls, plus a TollPass Convenience Charge (TCC) of $4.95 per day with a hire max of $34.65. There is no TollPass Convenience Charge on hire days on which you don't use a toll road.
Additional Information
How are tolls billed to me?
If using the TollPass Service, all toll-related charges incurred during your hire period will be charged to the debit or credit card on file with your hire contract once the toll data is received from the toll authority. Typically, the toll data is received and toll-related charges will be billed within approximately 4–6 weeks. Renters who don't have a credit or debit card on file will receive an invoice for all toll-related charges. Tolls incurred are billed at the higher of the applicable toll authority's video toll rate, cash toll rate or highest undiscounted toll rate.
How can I obtain my charges related to the TollPass™ Service?
Go to www.tollpassgo.com or call +1 877 765-5201. You may also sign up to receive receipts by email by visiting www.tollpassgo.com, clicking "Receipts", selecting your hire car agency, and entering the name as it appears on your hire contract and the contract number or partial credit card number used to pay for your hire.
What is the coverage area?
The TollPass Service applies to toll roads in the United States and Canada, but the coverage area is subject to change. For questions about specific roads, please call +1 877 765-5201 or visit www.tollpassgo.com.
Additional Terms and Conditions*
The optional TollPass Service accepted by the renter provides for the daily hire of a toll collection transponder or, in some states, the use of a pre-installed device or video-monitored toll collection services. In addition to the daily charge for the TollPass Service, the owner, its affiliate or a third party may separately charge the renter's credit or debit card (or bill the renter, as applicable, for cash hires or if no credit or debit card is on file) for each toll (or other charge) incurred using the transponder, pre-installed device or video-monitored service during the hire period within the TollPass Service area at the higher of the applicable toll authority's video toll rate, cash toll rate or highest undiscounted toll rate. The renter expressly authorises the owner or its affiliate to transfer to a third party the renter's name, address, credit/debit card information and other data necessary to enable the collection of all such amounts. No credit is provided for the days on which a hired transponder is not utilised if hiring a transponder. TollPass Service has a limited service area; attempting to use the service outside the service area may subject the renter and/or any AAD(s) to fines and penalties (please see Paragraph 3.c(3.) of the Additional Terms and Conditions of your hire contract) . A current listing of TollPass Service area covered roads is available upon request at www.tollpassgo.com or +1 877 765-5201.*Any defined terms in this brochure shall have the same meaning as in the hire contract (which is comprised of a rental agreement summary and Additional Terms and Conditions) applicable to your hire, which will be provided to you. Please review your hire contract for more Additional Terms and Conditions. This brochure does not contain each and every term and condition applicable to tolls and/or the TollPass Service.
